(Non)profit Hospitals: Hardball Collections not Uncommon

nonprofit-hardball
” credit=”Dawn McIlvain Stahl / Flickr

On Wednesdays, charity care patients with broken bones gather for orthopedic check-ups in the emergency waiting room at St. Anthony Hospital outside Denver. It is 7:45 a.m., and the patients have been advised to put aside the entire morning, although they will probably spend fewer than two minutes with a medical professional. Balancing on crutches and leaning on walkers, they stand in line. At the front they’re drawn into an open-door office or to a cashier’s window.

“Same phone? Same address?” a clerk asks. “How do you want to pay your $50 this morning?”

They need not pay the full amount today, patients are told. Just $50. The hospital will bill later for the remaining balance.

The payment amount varies, according to St. Anthony spokeswoman Loralee Sturm.

But for some patients, charity care costs more than insurance co-pays.

“A $50 deposit is requested from self-pay patients at the time of service. Based on each patient’s financial circumstances, our Patient Access representatives work closely with patients to determine if they qualify for financial assistance programs and/or charity care,” Sturm told 100Reporters.

Ultimately, portions of these $50 payments are tiny capillaries feeding into the layers of Catholic Health Initiatives’ for-profit and nonprofit entities: St. Anthony is owned by Centura Health, which is under Catholic Health Initiatives-Colorado, which is under Catholic Health Initiatives. Perhaps even just a nickel from each $50 payment will combine with nickels from dozens of other entities owned by C.H.I.: 81 healthcare businesses in Colorado alone; such businesses throughout the country as Alverna Apartments in Little Falls, Minnesota; Franciscan Foundation in Tacoma, Washington; Mercy Healthcare Foundation in Valley City, North Dakota.

The revenue trickles eventually become a gushing stream feeding, among many other accounts, C.H.I.’s $6.2 billion asset fund. “That sum represents the cash and investments of all C.H.I. entities, which are pooled and collectively invested through the organization’s operating investment program,” C.H.I. spokesman Michael Romano said. “The C.H.I. entities that participate in the operating investment program pay applicable U.S. taxes on the taxable income earned through that program.”

New Clarity

Some nonprofit hospitals go to great lengths to collect the nickels of poor people, although the Affordable Care Act ratchets back some of those efforts, no longer allowing liens, jail time or the passing of adverse information to credit reporting agencies.

The new federal health care law also requires hospitals to make their financial assistance policies publicly available, and to limit the bills for poor and uninsured patients to what Medicare fee-for-service would pay, or an estimate of what Medicare would pay.

As a result, the new health care law will, for the first time, bring some uniformity to public reporting on the value of charity care that nonprofit hospitals provide.

“Healthcare is characterized by great informational (and power) asymmetries between provider and patient, as well as providers and payers,” said Urban Institute Senior Fellow Brad Gray. “Also between payers and patients. Making the system trustworthy is one of the great challenges.”

In a review of dozens of nonprofit hospital annual financial statements to the Internal Revenue Service, 100Reporters has found a wide range of policies toward charity care.

Jacobson Memorial Hospital in Elgin, North Dakota, insists that even the poorest of the poor pay at least 10 percent of their hospital bills, regardless if it takes years. The hospital did not respond to a request for comment.

Occasionally, policies hint at compassion.

Beaumont Hospital in Royal Oak, Michigan, says it  “continues servicing patients even after the patients have generated significant bad debt, and this is evidence that the care is given for community benefit motivations. Beaumont cannot and does not refuse service to patients that generated bad debt.”

Adds Beaumont spokeswoman Colette Stimmell in an email: “We do not turn away patients who owe us money from previous hospital visits. We offer a discount on services for patients without insurance. We also offer payment plans for patients who do not have the resources to pay their hospital bill.” (Beaumont reported total revenues of $2.1 billion in its 2011 report to the I.R.S.)

Spectrum Health Hospitals in Grand Rapids, Michigan, reports that it cares for patients with incomes below the poverty level, currently $23,850 for a family of four, at no charge.

“An evaluation is not used for discounted care, as applicants that qualify for any assistance receive free care,” the hospital reported to the I.R.S. “The organization’s collection policy that applies to the largest number of its patients during the tax year contains provisions to ensure collection activity occurs only for those who are unwilling to pay, not to those unable to pay.” Spectrum also posts many of its prices online.

In 2006, Spectrum Health was among the first health systems in the country to begin listing average prices on the Web, spokesman Bruce Rossman said in an email. The hospital posts its quarterly and year end financial statements online. “We also hold an annual public meeting where we discuss our budget for the next year,” Rossman wrote. Spectrum’s total revenues for FY 2011-2012 were $1.6 billion.

Bedside Collection

Such stories illustrate the differences among large medical organizations, but even for nonprofits, revenue can trump all.

Intermountain Healthcare in Utah maintains that patients take their medical treatment and instructions more seriously if they have to dip into their own pockets. The health care system has come under fire for such debt collection practices as embedding collection agents bedside and in emergency rooms prior to treatment. In an online comment following one news account of Intermountain’s practices, a mother described struggling with a collection agency for three years before saving enough money to pay off an Intermountain hospital bill. An Intermountain spokesman says his organization has no knowledge of these incidents.

Yet in 2011, Intermountain Health earned revenues of $4.15 billion and gross receipts of $10.8 billion, and it told the local press that it would stick with its collection policies. (Intermountain also reported to the I.R.S. more than half a billion dollars invested overseas.)

The hospital’s 2011 I.R.S. 990 says that a dozen Intermountain executives have compensation packages exceeding $1 million apiece, but an Intermountain spokesman says 990s are confusing to read, and only three actually earned more than a million dollars.

Texas physician Merle Lenihan focused her doctoral dissertation in 2013 on charity care. “No one wants ‘charity,’” she said in an email, “an idea that was expressed more than one hundred years ago when national health insurance was first brought up. Keep in mind that not all tax funded services are considered charity: think of public schools, police and fire departments. It is only when low-income people are separated from others that services are considered charity.”

“Underneath the blanket of moral goodness that comes from ‘charity care,’ there is a lot of needless suffering,” she says.

The suffering takes various forms.

Move Along

After the underground cartoonist S. Clay Wilson, a contributor to Zap comics, fell and hurt his head in 2008, he spent a year recovering at a public charity hospital in San Francisco, which at one point had a $2 million patient fund to provide such amenities as candy bars, trips to ballgames, slippers and birthday presents for the many poor and dying patients housed in open wards. But Drs. Derek Kerr and Maria Rivero, who worked at Laguna Honda Hospital, were shocked to learn that the fund was “bankrupt” when they asked for $100 to buy tacos for patients.

A new administrator, “trying to buy loyalty from the staff,” said Kerr in an email, used Patient Gift Fund monies for catered meals. These included “an $8,000 barbecue for the employees and several fancy lunches for nursing executives,” Rivero added.

At the hospital one day, Wilson and his wife Lorraine Chamberlain spotted a buffet, but were told to “move along” because the salmon filets with papaya and mango salsa were for staff only. Meanwhile, dementia patients taken on monthly bus trips to parks ate boxed lunches of cold chicken, chips and Fig Newtons.

Kerr and Rivero blew the whistle, were called liars, and then lost their jobs. They eventually settled with the hospital.

A hospital spokeswoman said funds designated for the patient gift fund and Friends of Laguna Hospital were not used for employee activities. “The unsubstantiated allegations included in this article have been resolved some time ago. It is troubling that they continue to be circulated,” Judith Klain said in an email.

But the two doctors refuse to back down. “It was shocking that they took money donated for patients from a charitable trust — sacred funds for the poor — and used it to provide the employees with lifestyle enhancements,” Rivero said. “When we discovered that the Gift Fund money was being used to pay for the doctor pizza parties, I went to my colleagues and asked them to boycott these parties, and they all refused.”

Abuses of the powerless and the poor have produced calls for systemic reforms, with patient advocacy groups emerging nationwide. In 2012, the Minnesota attorney general barred a large hospital finance corporation, Accretive Health, from working in her state for at least two years. Accretive was accused of asking hospitalized sick people for their credit cards or checks or suggesting that they get money from friends and relatives, sometimes insinuating that care would be delayed until they paid. The company, said the attorney general, preyed upon patients “in the dawn of life, the eve of life and the shadows of life.”

Yet the American Hospital Association continues to cast charity patients as threatening the very existence of hospitals: “While most Americans have insurance coverage,” the A.H.A.’s billing and collections policy says, “nearly 50 million people do not. Until there is adequate insurance coverage for all, America’s hospitals must find ways to both serve and survive.”

(Non)profit Hospitals: The Art of Acquisition

Recent research suggests art may prove a healing experience for those who produce it. Many hospitals today go one step further, and claim art as a healing experience for those who view it.

For this, the science is lacking.

Nonetheless, more than half of U.S. hospitals now collect original artwork, according to the Society for Arts in Healthcare.

2010 The Hero Series, Reconstruction No. 5, Cedar Sinai Medical Center Public Art Collection
2010 The Hero Series, Reconstruction No. 5, Cedars-Sinai Medical Center Public Art Collection” credit=”Kellyann Gilson-Lyman / Flickr

Stanford Hospital and the Mayo Clinic are noted for their art collections. Visitors to Cedars-Sinai Medical Center walk past original art by Andy Warhol, Frank Stella, Paul Cézanne, Pablo Picasso and Joan Miró.

In 2011, for example, Cedars-Sinai reported that it had accepted 34 additions to its 4,000-piece collection of fine art, but declined to tell the I.R.S. value of the donations.

The purpose of the collection, according to Cedars-Sinai’s annual I.R.S. report: “To enhance patient care by creating a healing environment.”

Some research has shown that viewing representations of nature, such as photos or paintings, can ease patient stress. A study published in the peer-reviewed Journal of Psychiatric and Mental Health Nursing found that psychiatric patients exposed to realistic images of landscapes required less anxiety medication than those exposed to either abstract art or no art.

But 100Reporters could find no clinical evidence that displays of original fine art promote healing.

Though the art is often donated, nonprofit hospitals maintain, insure, conserve, frame and install it (occasionally through endowments for that purpose).

Some pieces end up at auction.

“We follow the I.R.S. rules,” Cedars-Sinai spokesman Sally Stewart said in an email. “The I.R.S. does not require us to report art donations. This is because we are custodians of the art for the benefit of our patients, their families, our staff, and future generations. We do not sell the art as a business and do not include it as an asset.”

At the Mayo Clinic, the policy is “to neither capitalize contributed works of art nor record the related contribution revenue,” according to its I.R.S. return.

Tourists from throughout the world may take Mayo’s 90-minute tours in groups of 25 to view such priceless treasures as a Rodin sculpture, Tiffany, Chihuly and Tagliapietra glass, Miró lithographs, and a mother of pearl box and book donated by Jordan’s King Hussein and Queen Noor. Even an employee cafeteria once had its own Alexander Calder mobile, although the clinic’s curator says the Calder is no longer there.

Tiny Martha’s Vineyard Hospital, completed in 2010, has acquired an abundance of island-related art. The collection is so overwhelming that, “Some will always be relatively — if not entirely — off limits for public viewing,” a local magazine reported. Yet the hospital has reported no art collections to the I.R.S. The hospital did not respond to a request for comment.

(Non)profit Hospitals: Tax Breaks at Home, Expansion Overseas

The gallery at the Cleveland Clinic Abu Dhabi , an ultra-modern multi-level space of 150,000 square feet, which will house retail stores and seating areas for hospital visitors.
The gallery at the Cleveland Clinic Abu Dhabi , an ultra-modern multi-level space of 150,000 square feet, which will house retail stores and seating areas for hospital visitors.” credit=”Cleveland Clinic Abu Dhabi

On Valentine’s Day, construction was completed on the first phase of Health City Cayman Islands, a $2 billion facility being built over 15 years in Grand Cayman. Health City is a joint project of U.S. tax-exempt Ascension Health and an India-based medical group.

The locals are pleased, one writing on the Cayman News Service website, “I can see all Caymanians finding jobs, having their empty apartments occupied by renters, real estate selling at a premium again; life will be like it was in the 80s and most of the 90s.”

Ascension justified the expansion as step toward bringing “high-quality, low-cost medicine to the Caribbean and South America,” but came under criticism at home.  The hospital enjoys tax-exempt status in recognition of its public service mission in the U.S., but was building a facility in one of the world’s premier tax secrecy jurisdictions for the super rich.

“The Cayman Islands – which enjoys a standard of living ranked 14th among world nations – seems a strange place to launch a health mission aimed at social justice and health-care access,” Leigh Turner, a healthcare expert at the University of Minnesota, told a reporter from the St. Louis Post-Dispatch.

“That seems like a place where you build a private, for-profit health center,” Turner said.

Such apparent anomalies are not uncommon among nonprofit hospitals in the United States. A 100Reporters examination of hospital I.R.S. statements has found tax-exempt hospitals throwing flashy parties, collecting pricey art (see sidebar), paying their executives private-sector wages, and stashing a lot of cash abroad.

The tax-exempt Cleveland Clinic, for example, is helping Saudi Arabia open a hospital in Abu Dhabi this month, and has actively recruited staff from Ohio, including 700 nurses “in the midst of a [U.S.] nursing shortage,” observed the Cleveland Plain Dealer. Doctors and other healthcare professionals have also been offered “sweet deals.”

The new hospital, described by its designer as “five years ahead of state-of-the-art,” sits atop a 260-acre manmade island on the Persian Gulf. It will cost $2.5 billion, about $1,136 per square foot – nearly twice the square-foot cost of a new Veteran Administration Medical Center being built in Aurora, Colorado, that is under fire for cost overruns.

Abu Dhabi ranks among the most expensive places to live on the planet — a seemingly odd fit for a nonprofit hospital whose mission is to provide “better care of the sick, investigation into their problems, and further education of those who serve.” The Cleveland Clinic did not respond to a request for comment.

Offshore investments of nonprofit hospitals “raise great tax policy questions for state and local governments that give hospitals property tax exemptions,” said Mark Everson, a former I.R.S. Commissioner under President George W. Bush. While offshore investments are often less regulated and carry greater risk, he noted that tax-exempt organizations are supposed to take fewer risks with their funds than for-profits.

Construction of a new hospital in the Cayman Islands, a joint venture of the U.S.-based nonprofit Ascension Health and the a for-profit Indian hospital chain, Narayana Health.
Construction of a new hospital in the Cayman Islands, a joint venture of the U.S.-based nonprofit Ascension Health and the a for-profit Indian hospital chain, Narayana Health.” credit=”Courtesy of Ascension Health

Some hospitals also park their malpractice insurance funds offshore, said H. Woods Bowman, a professor of public policy and expert on the finances of nonprofits. “Insurance is not a charitable purpose under U.S. law. Therefore, [a hospital] must organize it as a separate for-profit corporation and pay taxes on its net income. Hence…an incentive to charter…offshore. I’m guessing that the Caymans regulate insurance companies with a light hand.” Offshore accounts carry no overhead costs of offices and employees, Bowman said, adding, “Everyone does this.”

David Rosenbloom, director of the International Tax Program at New York University’s School of Law, also defended the practice. “Lots of entities and individuals are so frustrated by the low yields in the US that they are eager to do anything that will give them a boost,” Rosenbloom wrote in an email.

A former nonprofit hospital C.F.O. and whistleblower, Charles Rehberg of Albany, Ga., said that hospitals send money offshore for a number of reasons.

“I think the appeal is due to the secrecy afforded by offshore arrangements and the relative lack of regulatory control and reporting,” Rehberg wrote in an email. “In the U.S. there are states like South Carolina that are really just as good as offshore, as far as the insurance aspects go. But the U.S., by virtue of state departments of insurance, keeps some oversight and has rules and some reporting requirements.

“When the money goes offshore, it is totally up to the hospital as to how they fund it, invest it, what expenses are incurred, how they report, etc. There is virtually no legitimate oversight by outside regulators,” Rehberg wrote. “It is all too much like a numbered Swiss bank account.”

Gary Fendler, spokesman for Ascension Health, says its participation in Health City Cayman Islands is limited, so far, to the first phase. “Decisions about future phases have not been made.” The location was chosen because healthcare professionals from India want “a politically and economically stable location to practice medicine.

“They also wanted a location with quality schools for their children,” Fendler said in an email.

But while a number of factors appear to influence nonprofit hospital decisions to go offshore, the idea of loyalty to a U.S. economy in exchange for generous U.S. tax exemptions does not appear to enter the dialogue.

Patricia Brown, director of the Graduate Program in Taxation at the University of Miami School of Law, points out that nearly every U.S. taxpayer receives one exemption or another, and fealty to the homeland cannot be legislated.

Of the five largest not-for-profit hospitals in the U.S. by number of beds, as ranked by Becker’s Hospital Review, all listed offshore investments in their most recent financial reports to the I.R.S.:

  • New York and Presbyterian Hospitals ($3.7 billion total revenues), $258 million offshore;
  • Florida Hospital Orlando, a part of Adventist Health Systems ($2.9 billion revenues), $53,126 offshore;
  • Jackson Memorial Hospital is owned by the University of Miami, which reported $87 million in investments in Central America and the Caribbean;
  • University of Pittsburgh Medical Center Presbyterian ($1.2 billion gross receipts), $546 million offshore;
  • Orlando Regional Medical Center, a part of Orlando Health Inc. ($1.7 billion total revenues), $26 million offshore.

The millions, perhaps billions, of dollars squirreled away overseas underscore behaviors that have long concerned Washington. U.S. Sen. Charles Grassley (R-Iowa) has questioned nonprofit hospital tax breaks, saying that the nonprofits are nearly indistinguishable from their for-profit counterparts.

A decade ago, the University of Pittsburgh Medical Center shipped $204.5 million in revenues to various ports around the Caribbean, including more than $27 million to fund managers in the Safehaven Corporate Centre, Grand Cayman, according to a report in the Pittsburgh Post-Gazette. “It’s troubling that some nonprofits are part of that game,” Grassley, senior Republican on the Senate Finance Committee, said at the time.

As a presidential candidate in 2008, Barack Obama said, “You’ve got a building in the Cayman Islands that supposedly houses 12,000 corporations. That’s either the biggest building or the biggest tax scam on record.”

Obama was speaking of Ugland House, a nondescript five-story office building that is the registered address for 18,857 entities, including two — Stanford SGGS Europe, Inc. and Black River EMEA Investors Fund — related to the nonprofit Stanford Hospital.

A Stanford spokesman did not respond to a request for comment.

While hospitals think globally, they make local bequests, too. The Cleveland Clinic, for example, has given $30,000 to the Rock and Roll Hall of Fame, and its most recent I.R.S. statement lists page after page of other gifts, including $5,000 to the Salvation Army, $7,500 to Shoes and Clothes for Kids, and $17,000 to the United Way of Cleveland.

The Mayo Clinic (with revenues totaling $4.83 billion in 2011) donated millions of dollars to charities, including $136,000 to the Cleveland Clinic Foundation, $25,000 to the Ronald McDonald House of Rochester, and $1,500 to the Salvation Army of Roseville.

But Mayo’s overseas investments were heftier: $1.35 million in Central America and the Caribbean; $1.73 million in East Asia and the Pacific; $141 million in Europe (including Iceland and Greenland); $27 million in North America outside the U.S.; $5.29 million in South America, and $19.6 million in South Asia. A Mayo spokesman did not respond to a request for comment.

(Non)profit Hospitals: Full Disclosure the Exception

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” credit=”John Chew / Flickr

Nonprofit hospitals get a tax break because they provide charity care and other community benefits. That break costs the United States some $13 billion a year in foregone taxes, according to the Government Accountability Office.

But very few nonprofit hospitals say how many patients they serve, or explain how they calculate the cost of care for indigent, uninsured patients. The Internal Revenue Service regards this as optional information.

There are exceptions. A few hospitals stand out for their clarity in an otherwise opaque area. Their disclosures may offer clues to understanding the value of charity care.

North Shore University Hospital in Manhasset, New York, reported that it served 32,545 patients at a cost of $17.1 million in 2009; 36,866 patients at a cost of $17.5 million in 2010; and 23,347 patients at a cost of $16.4 million in 2011, at an average annual cost to the hospital of $569 per charity care patient.

“We try to be as transparent as possible in our public disclosures,” says North Shore spokesman Terry Lynam. “We’re actually quite proud of our extensive community benefit activities.”

The Kentucky-based Norton group, which counts five hospitals, said it provided free care to 3,970 patients at a cost of $10.1 million in 2009; 5,575 patients at a cost of $11.3 million in 2010; and 7,772 patients at a cost of $12.8 million in 2011, at an average annual cost to the hospital of $2,078 per patient.

Boston Medical Center’s 2011 I.R.S. 990 reported that 75,938 charity patients were served at a cost of $93.8 million, an average of $1,235.23 per patient; its 2010 990 says that 77,055 patients were served at a cost of $89.5 million, an average annual cost to the hospital of $1,162 per patient. These numbers were confirmed by B.M.C. in an email.

Intermountain Healthcare, based in Salt Lake City, Utah, said in an email that 239,000 patients were served in F.Y. 2011 at a cost of $252 million, an average annual cost to the healthcare system of $1,054 per patient.

Averaging these nine years of patient statistics from three hospitals and a large healthcare system, and rounding up, suggests that the average charity patient cost these healthcare providers around $1,400.

No federal agency tracks the actual value of charity care provided, but healthcare systems routinely blame society’s neediest for high medical costs, saying that they have no choice but to pass along to other consumers their financial burden of caring for the poor. The American Hospital Association says that hospitals spent $46 billion on charity care last year, including bad debt, but does not say how many patients received charity care.

Hospital claims that they provide other community benefits, in addition to charity care, are valid, said Jessica Curtis of Boston-based Community Catalyst, a watchdog organization. The group recognizes the value of Medicaid and Children’s Health Insurance Program reimbursement shortfalls. She points to other health services provided at a loss, such as burn units and neo-natal intensive care units.

She also cites “community health improvement activities, which allow hospitals in certain circumstances to address the social and economic factors that we know impact overall health, including economic opportunity, community safety, housing, environmental factors.”

Dr. Brad Gray, healthcare expert at the Urban Institute, says there are too many variables to track hospital costs per charity care patient. He cites such problems as inpatient vs. outpatient statistics and whether to include Medicare and Medicaid patients.

Nevertheless, treating the medical needs of poor people was the basis for the original tax exemptions given to nonprofit hospitals, and Dr. Merle Lenihan, a Texas physician who wrote her doctoral thesis last year on charity care, estimates that only a half million people annually receive charity care.

“The health care conversation in this country would be a lot different if we knew how many patients actually receive charity care,” Lenihan said.

(Non)profit Hospitals: Charity Pays

From left to right: Ambassador Elizabeth Bagley, Marvin Hamlisch, Barbra Streisand and Alan Bergman attending the Cedars-Sinai Board of Governors Gala in November 2011 at The Beverly Hilton Hotel in Beverly Hills, California.
From left to right: Ambassador Elizabeth Bagley, Marvin Hamlisch, Barbra Streisand and Alan Bergman attending the Cedars-Sinai Board of Governors Gala in November 2011 at The Beverly Hilton Hotel in Beverly Hills, California.” credit=”Alex J. Berliner / AP, via Cedars-Sinai

Tickets started at $500. Food and beverages totaling $258 were budgeted for each person. A lucky reveler went home with a $125,000 Lexus Luxury Hybrid Sedan, donated for the occasion. It was the November 8, 2011, nonprofit Cedars-Sinai Medical Center’s annual Board of Governors Gala at the Beverly Hilton Hotel.

Of the hospital’s $2.8 billion total revenue that year, the lavish party netted the hospital $780,000—barely a quarter of the C.E.O.’s salary.

A 100Reporters survey of dozens of nonprofit hospital financial reports to the Internal Revenue Service suggests that not all of them need charity. In California alone, at least 100 executives at nonprofit hospitals earn more than $1 million a year. Eleven of them are at Cedars-Sinai.

Indeed, many large not-for-profit hospitals are throwing grand parties, collecting pricey art, paying their executives private-sector wages, making loans to high-ranking employees, sponsoring football teams, extending their global reach and stashing cash overseas – all factors in what economist Paul Krugman has called the nation’s No. 1 economic woe–high healthcare costs.

Tax breaks for nonprofit hospitals date to the 1940s, when a social contract developed between healthcare providers and government: Hospitals that tended to the poor would not have to pay taxes. When Medicare and Medicaid reduced the burden of uncompensated care, nonprofit hospitals were allowed to keep their tax exemptions by providing such “community benefits” as research, training and education. Today, few hospitals reveal how many patients receive charity care, stating that computing patient numbers is too complicated because some are inpatient, others are outpatient, some receive partial discounts, and others cost more than the government pays in reimbursement for their care.

According to a 2009 Internal Revenue Service study, nonprofit hospitals are generally not hurting. Some “79 percent of all hospitals reported excess revenues,” half of them amounting to more than five percent of total revenues.

How much excess revenue is too much? Nonprofit finance expert Woods Bowman, a professor at DePaul University, says the calculation must take into account both assets and mission, and that there is no single answer. But other experts find it a moral question, pointing to 500 percent markups on patient bills and the lack of institutional efforts to lower consumer costs and make healthcare more affordable.

The I.R.S. exercises scant oversight of the estimates hospitals put forward for the cost of charity care they provide, and there are few rules for calculating its value. One physician at a mid-size southern hospital, who asked not to be named, described a raft of possibilities for overstating the value of charity care.

“Let’s say a little girl has leukemia and the family is destitute,” the doctor wrote in an email. “The hospital says it’s going to treat her at no charge. So the care costs, let’s say, $100k. But then the administrator, seeing an opportunity, inflates the bill to $300k (what he would have received from his best private insurance payer) and claims $300k as charity care.  Is that correct, or should it be based on the actual cost, $100k?  This is the game.

“More than likely, though, the real scenario would be the little girl’s church has a fundraiser and the community raises $100k to provide the care for her leukemia.  The hospital agrees to accept this as payment.” But it values the treatment at full sticker price, with no discount for insurance, the physician continued.

“The bill is $600k (insanely inflated).  The cost of the care is completely covered by the $100k the community raised and the hospital generates $500k in ‘charity care.’ Nobody is auditing them. So then the question is, are they doing any real charity care at all?”

Nonprofit law, moreover, requires that excess revenues be plowed back into the organizations and their missions, which can include overbuilt infrastructure, remodeling and interior decoration. The Society for Arts in Healthcare estimates that more than half of U.S. hospitals now collect art.

High-Flying Salaries

Executive compensation catches the eye of lawmakers and regulators, University of Illinois tax law professor John Colombo told 100Reporters – so much so that the American Hospital Association cautions about media scrutiny six times in its suggestions to compensation committees for “Minimizing Regulatory and Reputational Risk.” (Nonetheless, the A.H.A., itself a nonprofit with total revenues of $113 million, paid its president Richard Umbdenstock $3.3 million in 2011, with benefits including first-class/charter travel, travel for a companion, a discretionary spending account and a housing allowance.)

It is not uncommon for hospital executives to post annual earnings in the millions.

At Milwaukee’s Froedtert Memorial Lutheran Hospital, which listed total revenues of $1.06 billion in its last IRS 990, C.E.O. William Petasnick received $6.57 million from hospital-related organizations. Froedtert spokesman Kathy Sieja said in an email, “The 990 reflects deferred compensation accumulated over many years, which Mr. Petasnick received upon his retirement as president and C.E.O.”

Prior to his retirement, Froedtert’s I.R.S. 990s reported that Petasnick received $2.03 million in 2010 and nearly $3 million in 2009.

At Cedars-Sinai, C.E.O. Thomas Prilesac earned $3.85 million in compensation, according to the hospital’s public I.R.S. return for 2012—the most recent one available. Its 11 highest paid executives took home $21.4 million in compensation that year.

The C.E.O.’s compensation for 2012, said a spokesperson, was “significantly higher than usual as it included several one-time, lump-sum amounts, such as retirement account contributions accrued over the C.E.O.’s more than 30 years of employment at Cedars-Sinai, as well as several years of deferred compensation.”

Cedars-Sinai reported Prilesac’s compensation as $2.8 million on its 2011 I.R.S. return and $3.9 million on its 2009 statement. A 2013 physician-led study from the Harvard School of Public Health found no relationship between C.E.O. pay and hospital quality.

Cynicism can result. In California, a ballot initiative supported by organized labor would limit nonprofit hospital executive compensation to the amount earned annually by the president of the United States.

C.E.O.s, one frustrated surgeon laments, “live like robber barons.

“Two underpaid dieticians are out, and you can’t deliver the services. But the C.E.O. is out of pocket for three months and no one notices,” said the surgeon, who spoke on condition of anonymity.

Rarely do hospitals report executive benefits with the candor displayed by Spectrum Health Hospitals in Grand Rapids, Michigan (total revenues $1.57 billion), which reported to the I.R.S. that executive perks were provided by “the taxpayer.”

In 2010 the chairman of the Cleveland Clinic Institute was paid more than $4 million, and the clinic’s president and C.E.O. took home $2.6 million. In total, seven executives and four former key employees each earned in excess of $1 million annually. Perks of their jobs included first-class travel or charter travel with a companion at the clinic’s expense, to such exotic destinations as Abu Dhabi, where the clinic opened a new hospital.

Millions for Football

Al Lerner, the former president of the Cleveland Clinic Foundation, made his fortune as chairman of credit card company MBNA and owner of the Cleveland Browns. As president, he donated $100 million to the clinic. After his death in 2002, his widow, Norma, continued his relationship with the clinic, serving as a director.

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 ” credit=”Courtesy of Cleveland Browns

Their son, Randy, inherited the Browns, an N.F.L. team that in 2011 received $2.75 million from the clinic under a sponsorship agreement that began in 1976. Sports Illustrated has called such corporate sponsorships  “the N.F.L.’s money machine,” noting Pepsi’s $560 million payments over eight years, Gatorade’s $45 million annually and Nike’s $1 billion (the N.F.L. is also a nonprofit).

In December, the Cleveland Clinic announced its withdrawal from the Browns sponsorship (Lerner sold the team in 2012). Neither the clinic nor the team has explained why, but the clinic said in a statement that it is focused on “providing high-quality, accessible, and affordable care to our patients.” It mentioned “a responsibility to be good stewards of our resources and focus those on our employees and patients first.”

“Goodwill Justifies the Loss”

Sportscaster Bob Costas and N.F.L. legend Ahmad Rashad have made celebrity appearances at fundraisers sponsored by White Plains Hospital (total 2011 revenues $323 million). So have jazz saxophonist Brandon Marsalis and “The Voice” winner Javier Colón. The hospital’s fundraisers have cost $300 per ticket for a lavish buffet and concert, $250 per ticket for a country club dinner with live entertainment, and $200 per ticket for an Oscar de la Renta runway fashion show. White Plains spokeswoman Dawn French said in an email that such fundraisers are “highly successful.”

“In the past 15 years or so we have raised more than $125 million that has been invested to create our Dickstein Cancer Center, our state-of-the-art Emergency Department, our renowned Neonatology Center, and so much more. None of this would have been possible without the funds raised from individuals, family foundations and other sources through our ongoing fundraising activities.”

But Charles Rehberg, a former hospital C.F.O. who lives in Georgia, says in an email that charity gala revenues are “an insignificant source of revenue for the vast majority of hospitals.

“There are a few exceptions – St. Jude’s Children’s Hospital and Shriner’s burn centers come to mind.”

Most galas, he says, “are part of a carefully crafted strategy to promote their ‘charitable’ image in the community and engage the community leaders in their market. Look at the board of the foundation. It is generally the community business leaders, politicians and thought leaders in the community. It is very difficult to serve on such a board and also criticize the hospital for their high costs, charitable conduct, etc. By engaging these leaders in their ‘mission,’ they buy their support.”

Rehberg says, “Some of these high-profile charity events cost more to promote than they even generate in return. The belief is that the good will created in the community justifies the loss when this happens.”

Meanwhile, he says, well-meaning volunteers “donate their time and labor to a corporation that likely employs some of the highest-paid executives in the community and may have hundreds of millions of dollars in the bank.”